WELCOME HOME

CAMPUS EAST COMMUNITY ASSOCIATION

ARCHITECTURAL CONTROL COMMITTEE (ACC)

RULES

Revised March 6, 2002

(Supercedes Previous ACC Rules Booklet)

TABLE OF CONTENTS

Section	Page #
Composition of the Architectural Control Committee	2
Requirements to obtain approval for exterior changes	2
Applying for approval of exterior alterations	3
What makes an application complete	3
When an application is not approved	3-4
Starting projects without approval	4
The process for covenant enforcement	4
Adhering to guidelines	4
Major building additions	4-5
Windows	5
Roofs	5
Maintenance of Property	5-6
View from neighboring property	6
Animals	6
Air conditioners	6
Antennas	6
Attic Ventilators	6-7
Awnings and Trellises	7
Boats, trailers, trucks, RV, vehicle repairs	7
Chimneys	8
Clotheslines	8
Common Areas (Uses & Restrictions)	8
Decks	9
Drainage	9
Driveways	9
Fences	9-10
Grills	10
Landscaping (Maintenance & Planting)	10
Lighting (Exterior)	11
Signs	11
Solar Collectors	11
Storage Sheds	11
Swimming Pools	11
Swingsets, sandboxes and play equipment	11-12
Trash storage & Collection	12
Vegetable Gardens	12
Woodpiles	12
Other Alterations	12
City of Virginia Beach Public Works Phone numbers	12

REVISED MARCH, 2002 

 

COMPOSITION OF ARCHITECTURAL CONTROL COMMITTEE (ACC) FOR ALL HOMES WITHIN CAMPUS EAST AND WESLEYAN PINES

The ACC consists of three regular and two alternate members.  A member is not required to be an architect or to have any other particular qualifications.  A member need not be, but may be, a member of the Board of Directors or an officer of the association.  In the absence or disability of any regular members, the remaining members may designate the alternate members to act as substitutes.  All members, regular and alternate, have voting rights.

The ACC members are appointed and removed by the Board of Directors.  The term of appointment is for a period of three years or until appointment of a successor.  Any new member appointed to replace a member would serve that member’s unexpired term. 

The duties of the ACC are to consider and act upon applications for alterations submitted to it, to adopt and uphold ACC rules and to perform other duties imposed upon it by the Campus East Community Association.  The committee shall keep and maintain a written record of all actions taken.  Members are not compensated for their services.  This is volunteer work by homeowners of the Wesleyan Pines and Campus East communities.  For additional information about the ACC, refer to the CECA Declaration of Covenants, Conditions and Restrictions. 

PURPOSE OF ARCHITECTURAL RULES

Architectural rules are necessary to help maintain property values.  It is the responsibility of the CECA to enforce rules that affect property values.  It is the responsibility of the ACC to develop rules for architectural control, rule on non-compliance with the rules and review applications for compliance or alterations to rules.  As a community, it is in our best interests for property and aesthetic value to establish rules in such a manner to appreciate all homeowners, their properties, as well as their neighbors’.  If we all adhere to these rules, our community will flourish as a desirable place to reside.  These rules are intended to serve all homeowners in a harmonious manner.  If for any reason the homeowner is not happy with the ACC’s decision, he then may appeal to the Board of Directors.  The Board of Directors will have the final word. 

REQUIREMENT TO OBTAIN APPROVAL FOR ARCHITECTURAL CHANGE

After transfer of title to any lot or any portion of the property to a public purchaser, no exterior addition, modification or alteration shall be made on or to such lot or other portion of the property or to the improvements located thereon, unless and until a written plan or plans therefore in such form and detail as the ACC requires, have been submitted to, reviewed by and approved by the ACC.   

APPLYING FOR APPROVAL OF EXTERIOR ALTERATIONS

1. The homeowner obtains application from the on-site property manager located at the association office at the swimming pool.
2. The homeowner returns completed application to the property manager.
3. The property manager reviews the application and supporting documents.  If request form is incomplete, the property manager will contact the homeowner and explain that it may be rejected because it lacks required or needed information.  If the application is complete or the homeowner insists, the property manager will accept the application.  The homeowner will be advised of an answer to his application.  (Reference to Covenants, Article VIII, Section 7)  If the homeowner receives no response within 30 days of submission of the application, the application will be considered approved.
4. The ACC will meet as needed to review application.  The homeowner will receive a copy of the approved or disapproved application from the property manager. 

WHAT MAKES AN APPLICATION COMPLETE

An application is complete when it provides the ACC with enough information to completely analyze the applied for alteration.  Besides filling in all the required information on the application form, the homeowner will need to submit supporting documents as follows:

Description of Alteration:  Required for all applications; can be detailed or simple statements, depending on the complexity of the alteration and supporting information documents.

Copy of Physical Survey (not recorder plat):  Required for all applications proposing addition of new structures or relocating structures; this will allow the ACC to see how the proposal will affect neighboring property (A copy was provided with each closing package).

Description of Materials (i.e. paint strips, color charts, etc):  Will allow the ACC to maintain uniformity within the area.

Contractor’s Proposal/Manufacturer’s Specifications:  Not required, but would provide the ACC with the maximum amount of information.

This list is not all-inclusive but shows some of the documents that the ACC may require to support the applications.

NOTE:  Approval by the ACC does not relieve the applicant of the responsibility for obtaining all applicable state, city, and/or federal building and zoning permits. 

WHEN AN APPLICATION IS NOT APPROVED

If an application is disapproved, the homeowner has the right to appeal the decision to the Board of Directors.  The homeowner may contact the Property Manager for the procedures to file an appeal.  Before  filing an appeal, the homeowner should first consider why the application was disapproved.  If the homeowner is willing to accept changes, if any, recommended by the ACC, the homeowner may submit an amended application using the previously submitted application as a supporting document indicating the changes will be made to make the application acceptable.  If the information was missing from the application, the homeowner must resubmit the application with the required information.  In any event, any applications resubmitted will start the thirty (30) day period again. 

STARTING PROJECTS WITHOUT APPROVAL

Homeowners starting alterations without first obtaining written approval from the ACC do so at their own risk.  If an application is not submitted, or if the application is denied or modified, the homeowner will be responsible for the cost of removing or altering exterior changes.  The homeowner will also be responsible for the cost of any litigation incurred by the Association when compelled to seek injunctive relief from a court of law to enforce the covenants.

THE PROCESS FOR COVENANT ENFORCEMENT

Enforcement of the covenants is the responsibility of every resident.  If an exterior modification is being made without approval or if there is a property maintenance problem, the resident should approach his neighbor concerning the problem.  If compliance with covenants does not occur, or if the resident does not wish to personally approach his neighbor, then the resident should contact the ACC or Property Manager to report the violation.  When architectural complaints are brought to the attention of the ACC and/or Property Manager, they are kept confidential and are reviewed promptly.  If a complaint is found to b in violation, the property owner will be contacted and asked to correct the problem, either by removal, submission of an application, or repair in case of a maintenance problem.  If correction is not made, legal action will be pursued at homeowner’s expense. 

ADHERING TO RULES AND FOLLOWING GUIDELINES

The Covenants give the ACC the responsibility to set rules and procedures for architectural control, the power to interpret the covenants and the authority to allow exceptions to their restrictions.  The rules and guidelines presented here have been written by the ACC as part of their responsibility.

Based upon the policies and previous decisions of the committee, the rules and guidelines indicate what is most likely to be approved in typical circumstances and provide important information on how to prepare your application.

Special circumstances regarding your property may allow the approval of an application that might be denied at another location or the denial of one that might be approved elsewhere.  The fact that a plan has been approved for use at another location does not mean that it is automatically approved for every location.  All applications are reviewed on a case by case basis. 

MAJOR BUILDING ADDITIONS

A full application is required for major additions and must include drawings of the proposed addition and a copy of the homeowner’s physical survey.

 

1. Major building additions include, but are not limited to, enclosed porches, room additions and attached garages.
2. In order to be aesthetically pleasing, the design of major additions must be consistent with the existing shape, style and size of the dwelling in the following ways:
   1. Siding, roofing and trim materials must be the same as the existing materials of the dwelling in color and texture.
   2. New windows and doors must be the same as those existing in style.  These must also be located on walls at the same approximate height as those of the existing dwelling and be trimmed in a similar nature.  Colors must match the original color as approved by the ACC.
   3. Roof eaves and fascia must be the same depth, style and approximate height as existing eaves and fascia.  New roofs must be of the same slope as that on the dwelling.
3. The following conditions shall determine the acceptability of addition locations:
   1. Additions shall not significantly impair the view, amount of sunlight, or Ventilation of adjacent residences or the public’s use or employment of open space.  New windows, doors or viewing areas from the addition must not infringe upon existing internal or external private areas of adjacent residents.
   2. New additions must not create situations in which adjacent neighbors will have difficulty maintaining existing dwellings.
   3. Additions must not adversely affect drainage conditions on adjacent property through changes in grade or other runoff conditions.
   4. Before breaking ground on any modification, it is required that the Applicant call “MISS UTILITY” at 800-552-7001 to mark existing locations of utilities.  This is a state law. During reasonable daylight hours, any member of the ACC, Board of Directors or any authorized representative of the Association, shall have the right to enter upon and inspect any property, except for the interior portions of any residence, for the purpose of ascertaining whether or not the provisions set forth have been, or are being, complied with, and such persons shall not be deemed guilty of trespass by reason of such entry
    

WINDOWS

In time all windows need replacing.  An application is required for all replacements.

In Campus East, the new windows must have grids if the original windows had grids.

In Wesleyan Pines, the new windows must have the same look as the original windows.  Plain original windows must be replaced with plain windows.  If the original windows had grids, they must be replaced with such.

ROOFS

When a new roof is needed, the color of shingles must be the same as the original roof.  You should also check to see if a building permit is needed. 

MAINTENANCE OF PROPERTY

All maintenance, repair and replacement shall be of a quality and appearance consistent with the enhancement and preservation of the appearance and value of the property.  The Association may establish reasonable schedules and regulations for maintenance, repair and replacement of exteriors, walkways, driveways, fences, lawns and plantings on the property, which schedules and regulations shall take into account the useful life of any painting and exterior materials and the enhancement and preservation of the appearance and value of the property.

Proper home maintenance also requires that gutters and downspouts be kept in good repair.  When replacing existing gutters and/or downspouts or portions thereof, an application is required if changing colors or styles.

 

VIEWING FROM NEIGHBORING PROPERTIES

“Visible from Neighboring Property”  shall mean,  with respect to any given object, that such object is or would be visible to a person six feet tall, standing on any part of such neighboring property at an elevation no greater than the elevation of the base of the object being viewed. 

ANIMALS

No animals other than a reasonable number of generally recognized house or yard pets shall be maintained on any property within Campus East or Wesleyan Pines and then only if they are kept or raised thereon solely as domestic pets and not for commercial purposes.  No animal shall be allowed to make an unreasonable amount of noise or to become a nuisance.  Certain nuisance behavior is in violation of city ordinances, such as allowing animals to defecate on public or private property or allowing a dog to bark incessantly as to be disturbing the peace.  In these instances the affected residents are advised to contact the Animal Control Department of the City of Virginia Beach at 427-5616.  Unattended animals must be kept inside homes or within a 6-foot privacy fence.  For city ordinances please see:
www.virginia-beach.va.us/dept/police/faqs/animal.htm. 

AIR CONDITIONING UNITS AND WINDOW FANS

No window air conditioning units are allowed in the townhomes of Campus East.  Small window fans may be permitted in windows in the rear of the house only.  Prior application and approval is needed.

In Wesleyan Pines, air conditioning units are discouraged but may be approved on a case by case basis.  Small window fans may be permitted in windows in the rear of the house only and not in windows on either side or the front of the house. 

ANTENNAS

Antennas and digital satellite system (DDS) dishes may be installed but are subject to the placement restrictions of the ACC in order to minimize visibility.  The homeowner must submit a request for approval of location before installation in order to avoid violation of placement restrictions. 

ATTIC VENTILATORS

Because any attic ventilator exteriorly installed on a home will be visible from neighboring property, the following guidelines are intended to help balance individual economic interests with neighborhood aesthetic concerns:

1. Only electric, thermostatically controlled ventilators may be installed.
2. To camouflage the ventilator, all exposed parts must be the same color as existing roof shingles.
3. Blocking air flow through the ventilator must be accomplished from the inside of the house. 

AWNINGS AND TRELLISES

Awning and trellises can effectively control glare and excessive heat build up on windows and doors.  As a result, they may reduce both energy consumption and utility costs.  Installation of awnings or trellises requires submission of an application.  Review of these applications will be based on:

1. Must be compatible with style of home in choice of color and material.  Wood for trellises and cloth for awnings is recommended.
2. Design should be straightforward without decorative fringes, letters etc.
3. Effect on views, sunlight and natural ventilation of neighboring properties.
4. Compatibility with overall community design.  Removal for winter storage must include pipe frames and supports.

BOATS, TRAILERS, TRUCKS, RVs, VEHICLE REPAIR (also see city ordinances)

1. Outside Storage:  Outside storage or parking of commercial or recreational vehicles, camper shells, boats and trailers shall be prohibited except as may be permitted by the ACC.
2. Outdoor Repair Work:  With respect to a Lot or other portion of the Property to  which title has been transferred by the Developer, no extensive work or any motor vehicles, boats or machines of any kind shall be permitted outdoors on such Lot or portion thereof, except with the consent of the ACC.
3. Oversized, Commercial and Unlicensed Vehicles:  The following shall not be permitted to remain overnight on the Property:
   1. Any vehicle which cannot fit into a garage of the size constructed by the Developer.
   2. Any vehicle greater than 20 feet in length or 8 feet in height.
   3. Unlicensed motor vehicles of any type, unless garaged or covered with a proper vehicle cover.
   4. One ton and smaller pickup trucks will not be considered “trucks” for the purpose of this regulation.  However, neither combustibles, unsightly materials or any other nuisance material may be stored in the truck bed.
   5. Owners of homes with garages need not apply for variances for boats, trailers, RV’s or repairs provided the vehicle is stored or repaired entirely within the garage (i.e. the garage door must be able to close completely).  Nonetheless, a city permit may be required.  Contact the Building Codes Office of the City of Virginia Beach.  Under no Circumstances may a vehicle be parked on blocks or jack stands.
      

CHIMNEYS

Whenever an additional chimney is to be built an application must be filed with the ACC.  In such instances, special care is needed to arrive at an architecturally suitable design.  Due to differing styles and placement, the ACC must consider applications on a case by case basis.  The following are some general guidelines:

1. A building permit must be obtained from the city.
2. New chimney should resemble original chimney with respect to style, material, etc.
3. When a chimney is to be added on the same end of a home as the original, both flues should be run through the same enclosure. 

CLOTHESLINES

Clotheslines or other outside facilities for drying clothes will be permitted behind the rear foundation and within property lines.  They must be positioned so that they are not visible from the front of the house. 

COMMON AREAS (USES AND RESTRICTIONS)

1. No planting or installations of any type are to placed on the commonly owned property without the prior written approval of the Board of Directors.  Items and property left on the common areas shall be deemed to have been abandoned and shall be removed and disposed of (at the expense of the Lot Owner, if the property or items shall be determined to have belonged to the residents of a particular home).
2. In the event any common area is damaged or destroyed through the intentional or negligent act of a homeowner or any person for whom he is legally responsible, the homeowner authorizes the association to repair said damaged area in a good, workmanlike manner to return it to its original state.
3. The association may without any approval of the homeowners being required:
   1. Reconstruct, repair, replace or refinish any improvements or portion thereof.
   2. Contruct, reconstruct, repair, replace or refinish any road Improvements or surface upon any portion of such area used as a road, street, walk, driveway or parking lot.
   3. Replace injured and diseased trees or other vegetation in ay such area, and plant trees, shrubs and ground cover to the extent that the Board deems necessary for the conservation of water and soil and for the aesthetic purposes.
   4. Place and maintain signs as the Board of Directors may deem appropriate for property identification and information.

DECKS

A complete application is required for a deck only if it will be visible from neighboring property.  If required, applications should include the following:

1. A copy of the physical survey.
2. A description of the material to be used.
3. An illustration of the proposed deck, including railings and stairs, dimensions and height above grade.

DRAINAGE

It is the responsibility of each homeowner to maintain proper drainage and grade.  No improvements, plantings, fencing or other materials shall be placed on or permitted to remain on drainage easements that would change or hinder the direction of drainage flow. 

DRIVEWAYS

Owners are responsible for maintaining their respective driveways.  Application and approval are only needed if owner desires to change dimensions, color, or texture of concrete.  No application is required for driveway repairs; however, repairs must be made with like materials to existing driveways.  A variety of cement mixes are available and, in order to limit future maintenance problems, care should be taken to get the proper mix and to match the color of existing concrete. 

FENCES

Over time fencing will, through ordinary wear and tear or damage, need repair or replacement.  It shall be responsibility of the homeowner to repair or rebuild their fences.  Repairs to the original fencing do not require submission of an application.  As a general rule, all damaged fencing shall be repaired using materials duplication the existing fencing.  However, privacy fencing in townhomes must be replaced using pressure-treated dog-ear design.  If more than three (3) slats in one 8’ section need replacing, it is required to replace the entire 8’ section with pressure-treated dog-ear.  This is required so that in time all privacy fencing will be uniform.

An application must be submitted if a homeowner wishes to paint, stain or change style of fence, if different from original.  The guidelines are as follows:

1. In Campus East, clear wood protector has been approved for use on all fences.  Please remember that your transparent application must be confined to that area within your yard and must not extend to the surface of the adjoining homeowner’s fence.  Fences may not be painted nor stained.
2. In Wesleyan Pines, an application is required and will be decided on a case by case basis.
3. No chain link, barbed wire, chicken wire or other metal materials will be used in either Campus East nor Wesleyan Pines.
4. For Campus East, all units share at least one fenceline with the adjacent property.  Certain rights and duties with respect to these shared fences are implied.  The homeowners of contiguous lots shall both equally have the right to use such fence, provided that such use by one does not interfere with the use and enjoyment of it by the other homeowner.
5. In the event that either homeowner damages or destroys the shared fence of a townhome, either intentionally or through negligence, it shall be the obligation of that homeowner to rebuild or repair the fence without cost to the adjoining homeowner.  Damaged fencing shall be repaired within thirty (30) days of damage occurrence.  Repairs of existing fencing shall be accomplished in accordance with all rules for fencing.
6. All fencing must be installed with the “good neighbor” side (side with no posts or supports) facing the exterior.  Fences will not exceed 6’ in height.
7. Any fences erected subsequent to a neighboring unit will conform to the line of existing fences in depth and style (pressure-treated dog-ear style).  No fence will be installed across, around or through pedestrian access easements as shown on physical surveys.  This rule does not apply to Wesleyan Pines. 

GRILLS

Permanent grills that are visible from neighboring property require an application to the ACC.  Grills must be located both behind the rear foundation line and within the fenced area.  Portable grills must be used and stored in back yards only and within the fenced area. 

LANDSCAPING (maintenance and planting)

1. Homeowners shall keep all shrubs, trees, grass and plantings of every kind on their property neatly trimmed, properly cultivated, free of trash, weeds and other unsightly materials. These areas include set-back areas and other areas located between the boundary line of their property and the street or other property to which such property abuts.
   1. In Campus East & Wesleyan Pines, trees and shrubs that cover or partially cover windows tend to present an unaesthetic appearance.  Accordingly shrubs planted under or near front or side windows shall be trimmed so that the view through no portion of the window is obstructed.
2. Should any homeowner fail to perform the acts described herein, the association shall have the right, at any reasonable time, to enter upon the lot of owner to plant, replace, maintain and cultivate shrubs, trees, grass or other plantings located thereon at cost to the owner.
3. Since few townhomes have front yards suitable for large trees or shrubs, an application is required and will be considered on a case by case basis, looking primarily at the potential effects of the proposed planting on neighboring and adjacent properties.  Any planting of trees or flowers in the front or side yard area of each home should be surrounded by a hardwood mulch bed and be kept free of weeds.
4. Lawn decorations should be kept in good repair and to a reasonable quantity.  Homeowners should use caution to assure their choice in lawn décor is not offensive when visible from neighboring properties.  If an ornament becomes damaged, it is the responsibility of the homeowner to remove or repair that item.  The ACC will review each on a case by case basis.
5. Holiday decorations.  All decorations for any given holiday shall not be put up more than thirty (30) days prior to the holiday and must be taken down no later than thirty (30) days after the holiday.
6. Homeowners may not plant or install anything on the common areas without the prior written approval of the Board of Directors.
7. Rock gardens.  Installation of rock gardens, ponds and the likes constitutes a change in landscaping and, because these gardens may create new and possible undesirable drainage patterns for adjacent properties, they require an application.  The ACC requires that rocks or bricks used be left their natural color. 

LIGHTING (EXTERIOR)

The replacement of any existing light fixture does not require approval from the ACC as long as it closely resembles the old fixture.  If a change in positioning is desired or if you wish to add additional light structures, an application is required.  No tinted lenses or bulbs are permitted with the exception of commercially available “buglights”.

 

SIGNS

No signs whatsoever shall be erected or maintained on any lot within Campus East or Wesleyan Pines with the exception of one (1) “For Sale” or “For Rent” sign no larger than 2’ X 3’.  Absolutely no signs will be allowed in common areas, including entrance medians.

 

SOLAR COLLECTORS

Due to the large visual impact solar panels can have on a community, solar collectors are discouraged and may not be approved.  Proposed panels shall lie flat on respective roofs and shall not be visible from neighboring streets.  Existing solar panels do not set precedence for future devices.677

 

STORAGE SHEDS

All storage sheds require an application.  Applications must include a detailed plan specifying the proposed structure's placement, dimensions, roofline, color and materials to be used.  A sketch of the completed structure is also necessary.  Generally, storage sheds must be located both behind the home’s rear foundation line and within the fence area.  The ACC recommends wood as the building material and shingles for roofing.  The structure must be painted or stained and match the color and materials of the existing home and shingled the same as the existing home.

 

SWIMMING POOLS

An application is required.  The ACC will examine planned excavation, drainage and visibility from neighboring property.  All pools must comply with city codes.

Inflatable and plastic-sided pools of less than 18” in height do not require an application.  However, those pools must be used and kept behind the rear foundation and within property lines.

 

SWINGSETS, SANDBOXES, AND OTHER PLAY EQUIPMENT

1. Play equipment that will be visible from neighboring property requires an application.  The following are guidelines intended to assist in both planning the play area and filing the necessary application:
2. Permanent play equipment must be located behind the home’s rear foundation and within property lines.  Permanent play equipment is defined as equipment that can not easily be taken apart and moved.  Pressure-treated wood or molded plastic is recommended.
3. Portable basketball goals
   1. In Campus East, portable basketball goals may only be used and stored behind the home’s rear foundation and within property lines and must be lowered immediately after play.  Playing on public streets is prohibited by City Code.
   2. In Wesleyan Pines, portable basketball goals will be allowed on a case by case basis.  If the property manager or the ACC receives a written complaint, you will be asked to attend a hearing for a final decision.  All goals must be removed to rear foundation and lowered immediately after play.
4. All equipment must be maintained in good repair.

 

TRASH COLLECTION AND STORAGE

All garbage and trash stored on properties in the Campus East Community Association must be kept in sealed plastic bags within the city-provided 90-gallon containers.  These containers at no time shall be visible from neighboring property.

 

Containers may be placed at curbside no earlier than 5:00 p.m. on the day prior to collection and must be removed by the end of the day of collection.

 

All garbage containers must be kept inside a privacy fence, shed, or garage behind the rear foundation.  They shall not be permitted to be kept in front or side yards.  Garbage containers must be neatly marked with the residence address which will help your neighbor return any container that may be misplaced or blown by the wind.  Adhesive numbers and letters at least 2” in height should be used for identification.  Only the 90-gallon containers issued by the city will be picked up on trash collection day.  All trash must be placed in this container.  Yard clippings must be in clear plastic bags. 

Any other items must be scheduled for pickup through Waste Management by calling 430-2450.  Waste Management no longer collects old carpeting and padding, old storage sheds, or broken fencing. 

VEGETABLE GARDENS

Vegetable gardens must meet the following guidelines:

1. All plantings must be located behind the home’s rear foundation line and within the boundaries of privacy fencing.
2. Vegetation shall not exceed the height of privacy fencing at its lowest point.

WOODPILES

All woodpiles must be located behind the home’s rear foundation line and within its lot area.  Woodpile’s height shall not exceed six (6) feet and must not be in contact with the ground, fencing or home. 

OTHER ALTERATIONS

When written guidelines are not available for the project proposed by a homeowner, an application must be filed, providing complete and specific information. 

CITY OF VIRGINIA BEACH PUBLIC WORKS PHONE NUMBERS

If you want to:	Phone
Have garbage & trash picked up	430-2450
Find out about recycling	430-2450
Get yard waste picked up	430-2450
Request a yard debris trailer	430-2450
Get an old appliance picked up	430-2450
Report a street light outage	427-4131
Report a pothole or bad street condition	563-1470
Report storm drainage flooding	563-1470
Report traffic signs that are missing/damaged or blocked	563-1470
Find out about mosquito control	563-1470